RETURNS EXCHANGES & PRICE

Your satisfaction is our biggest priority, which is why we gladly accept returns on any new product for up to 60 days from the date your order ships. Refunds will be issued to the original payment method. 

Returns will be processed within 3 business days after receiving them. Please note that it can take up to 10 business days (2 weeks) for the refunds to be posted to your original payment method.

Exchanges are welcome here at the Pull Pro Shop as we want you to get exactly what you want. To exchange a product simply give us a call or shoot us a email and we can process the exchange.

In order to qualify for a full refund or exchange, all items must be returned in new and unused condition with their original packaging intact. This also includes any retail packaging that products are sold in. Do not ship the merchandise you are returning to us in its retail packaging, please use either the shipping box the product was delivered in or a new box. A restocking fee of up to 25% will be applied to any returns/exchanges of product missing original parts, or product returned in damaged retail packaging.

Sale prices cannot be retroactively applied to previous orders placed with PULL Watersports.

We support the manufacturer's full warranty period. This time period does vary from company to company and product to product. In most cases the original warranty extends for a period of (1) one year from the date of purchase, and covers defects in material and workmanship. If you need help contacting or dealing with a manufacturer contact us and we can help throughout the process.

BEST PRICE GUARANTEE 

We want you to receive the best possible deal on your boating products. We match any authorized dealer's advertised price for the same in-stock item.  If you find the same product in stock at another authorized retailer we'll gladly match their price. 

• Pull Pro Shop Best Price Guarantee is only valid on products sold by factory authorized internet dealers.
• Pull Pro Shop Best Price Guarantee is not available on any coupons or individual discounts.
• Pull Pro Shop Best Price Guarantee is only available on an exact, in stock product with a displayed internet price (not price implied after promotions and coupons)
• Pull Pro Shop Best Price Guarantee is not retroactive. If any item on your order goes on sale within 7 days of your original purchase and your order has already shipped contact us. We’ll be happy to apply store credit for the difference within that 7 day period. If your order has not shipped we will be able to adjust the prices before the original method of payment is completed.

If you have any questions about our price match policy, or if you would like us to match a price for you, simply contact us at sammyb@pullproshop.com

Note: We have the right to refuse price matching at any time for any reason. In order to qualify for price matching, item must be identical make, model, year, and part number, and must be in stock. Price matching excludes sale items and previously purchased products.